Awards & Accolades
Crystal's Legacy of Excellence
At Crystal, it is our passion to bring you life-enhancing experiences through the wonder of travel. Across the world's great oceans,
MAGAZINES - CONSUMER
Travel + Leisure Magazine*
Best River Cruise Line – Crystal River Cruises (2017, 2020)
Best Small-Ship Ocean Cruise Line – Crystal Yacht Expedition Cruises (2017)
Best Large-Ship Ocean Cruise Line (1996-2015)
Best Service (2005; 2012 & 2013)
Condé Nast Traveler Magazine
Gold List (1997-2014, 2016-2020)
Readers' Choice Award – Best Medium Cruise Line (1992 & 1993, 1995-2005, 2007-2020)
Readers' Choice Award – Best Small-Ship Cruise Line: Crystal Yacht Cruises (2019-2020)
Readers' Choice Award – Best River Cruise Line: Crystal River Cruises (Winner: 2019; Voted #2: 2020)
Readers' Choice Award – Best Cruise Ship: Crystal Serenity 1st, Crystal Symphony 2nd (2006, 2008-2010, 2012);
Crystal Symphony 1st, Crystal Serenity 2nd (2013)
Readers' Choice Award – Best Cruise Line Spa: Crystal Serenity (2002, 2004, 2007, 2012)
Condé Nast Traveler Spain Magazine
Gold List – World’s Best (2009 & 2014)
The Points Guy
Editors' Choice Award - Best New Expedition Cruise Ship (2021): Crystal Endeavor
U.S. News & World Report
Best Luxury Cruise Line (Gold Award: 2014-2018, Silver Award: 2019)
Best Luxury Cruise Line for Couples (Gold Award: 2017, Silver Award: 2018-2019)
Best Cruise Line in the Mediterranean (Silver Award: 2019)
Best Cruise Line for Romance (Gold Award: 2014 - 2016, Silver Award: 2015)
Best Luxury Cruise Ship: Crystal Symphony (Gold Award: 2013)
Best Cruise Ship for Couples, Europe and the Pacific: Crystal Symphony (Gold Award: 2013)
Departures Magazine
Legend Awards: Best Itineraries, Crystal Cruises (2020)
Legend Awards: Best Luxury Cruise Experiences, Crystal River Cruises (2020)
Legend Awards: Best Large-Scale Luxury Cruise Line, Crystal Symphony (2019)
Legend Awards: Best Luxury Cruise Line for Yacht Cruising, Crystal Esprit (2019)
Robb Report Magazine
Best of the Best: Slow Travel - Crystal Mozart (2017)
Best of the Best: Journeys - Cruises Crystal Esprit (2016)
Cruise Magazine (Japan)
#1 Foreign Cruise Ship: Crystal Serenity (2011 & 2012)
#1 Foreign Cruise Line (2011 & 2012)
Cruise Ship of the Year: Crystal Serenity 1st, Crystal Symphony 2nd (2010)
Moneymaker Magazine
Luxury Travel Award—Best Cruises (2013)
Porthole Cruise Magazine
Editor-in-Chief Award - Best Cruise Director: Gary Hunter (2016, 2020)
Editor-in-Chief Award - Best Speaker Series: Crystal Cruises (2020)
Editor-in-Chief Award - Most Groundbreaking Cruise Company
(2016)
Readers Choice Award - Best River Ship, Crystal Bach (2020)
Readers Choice Award - Best Onboard Enrichment (2013, 2016, 2019, 2020)
Readers Choice Award - Best Service (2019)
Readers Choice Award - Best Accommodations
(2018)
Readers Choice Award - Best Small Ship: Crystal Esprit (2017)
Readers Choice Award - Best Main Dining Room Cuisine (2014)
Readers Choice Award - Best Mid-Sized Cruise Ship: Crystal Serenity (2012 & 2013)
Readers Choice Award
- Best Onboard Dining Experience Serenity, The Vintage Room (2009)
Readers Choice Award - Best Onboard Educational Program (2008)
Readers Choice Award - Best Luxury Cruise Line (2005)
Saveur Magazine
Best Culinary Cruise Line (2013)
Town & Country
Best Aboard (2017)
Best Sports Marina (2017)
Best Overall - Classic Luxury (2016)
Best for Onboard Activities - Classic Luxury (2016)
Best for Families - Classic Luxury (2016)
Best for Active Travelers - Contemporary Luxury: Crystal Esprit (2016)
Global Traveler
Best Cruise Line Suites as selected by the readers and Global Traveler; www.globaltravelerusa.com
Signature Luxury Travel & Style Magazine (AUS)
Luxury Cruise Awards 2019: Ocean Ships (more than 750 passengers) - Crystal Cruises
Luxury Cruise Awards 2019: Ocean Ships (less than 250 passengers) - Crystal Yacht Cruises
Luxury
Cruise Awards 2019: River Cruises (Europe) - Crystal River Cruises
Luxury Cruise Awards 2017: Best Boutique Ships, Crystal Esprit
Cruise Passenger's 21st Birthday Awards (AUS)
Best Cruise Line for Innovation - Crystal Cruises (2017)
MAGAZINES - TRAVEL INDUSTRY / TRADE
TTG Luxury Travel, UK
Ultra-Luxury Cruise Line of the Year (2020)
Award for Hospitality Experience and Design (AHEAD)
Transport - Crystal Symphony 2019
Travel Weekly
Best Luxury Cruise Line (2015 - 2019)
TravelAge West
Crystal Serenity Best Refurbished Ship (Crystal Cruises) 2019
Recommend Magazine
Best Ultra-Luxury Cruise Line (Gold: 2018 - 2019)
Best Cuisine Cruise Line (Silver: 2018 - 2019)
Best Luxury Cruise Line (1996-2013, 2015, 2017)
Best Mid-Size Ship Cruise Line (Bronze: 2017)
Prevue Meetings + Incentives Magazine
Best Luxury Cruise Line Experience (Gold: 2018, 2019)
Best Ocean Cruise Line Experience(Silver: 2019)
Best River Cruise Line Experience (Silver: 2019)
Best Food and Beverage Experience (Gold: 2018)
Best Luxury Cruise Line (Silver: 2017)
Best Planner Support from a Cruise Line (Silver: 2017)
Travel Weekly Magazine
Gold Magellan Award
Cruise Marketing: Crystal, Where Luxury is Personal™, Website (2019)
Cruise Marketing: Promotional Video, Yacht Brand, Crystal Esprit (2019)
Cruise Marketing: Promotional Video, Crystal Endeavor (2018)
Cruise Marketing: Direct Mail, 2018/2019 Crystal River Cruises Atlas (2018)
Cruise Marketing: Crystal Cruises 2016 Lead Generation Program (2017)
Cruise Marketing: Direct Mail, Crystal Mozart (2017)
Cruise Marketing: Facebook Livestream, Crystal Mozart (2017)
Cruise: Blog, Crystal Insider™ (2018)
Luxury Ship: Crystal Symphony (2018 & 2019)
Luxury Ship: Crystal Serenity (2016, 2018 & 2019)
Luxury Ship: Crystal Fleet (2014)
Luxury Ship Restaurant Design: Crystal Serenity, Prego (2018); Tastes (2014)
Luxury Ship Restaurant Design: Crystal Symphony, Waterside Restaurant; Silk Kitchen & Bar (2018); Lido Café (2012)
Mid-Size Cruise Ship: Crystal Symphony and Crystal Serenity (2013)
Penthouse & Non-Suite Stateroom Design: Crystal Serenity (2011 & 2014)
Restaurant Design: Crystal Esprit (2016 and 2018)
Small Cruise Ship: Crystal Esprit (2016)
Suite Design: Crystal Esprit (2016)
Silver Magellan Award
Cruise Marketing: Brand Campaign, Where Luxury is Personal™ (2019)
Cruise Marketing: Print Advertising Campaign, Where Luxury is Personal™ (2019)
Cruise Marketing: Direct Mail 2021 Ocean Atlas (2019)
Cruise Marketing: Direct Mail, 2020/20201 Yacht Atlas (2019)
Cruise Marketing: Promotional Video, Worlds Within Reach – Mediterranean; Ocean Brand; World Cruise 2022 (2019)
Cruise Marketing: Campaign, Illuminating Journeys, Clearly Different (2018)
Cruise Marketing: Direct Mail, Engagement Kits Initiatives - Ocean, River & Yacht (2019)
Cruise Marketing: Direct Mail, Selling Guides – Ocean, River, Yacht & Expedition (2019)
Cruise Marketing: Direct Mail, 2019 Alaska (2019)
Cruise Marketing: Direct Mail, 2019 The Great Rivers of Europe (2019)
Cruise Marketing: Direct Mail, 2020/2021 Crystal Endeavor Expedition Collection (2019)
Cruise Marketing: Direct Mail, Mediterranean Classics (2018)
Cruise Marketing: Facebook Livestream, Crystal Bach & Crystal Skye (2018)
Cruise Marketing: Crystal Cruises 2017/2018 Holiday Gift Guide (2017)
Luxury Ship Restaurant Design: Crystal Serenity, Silk Road & The Sushi Bar (2018)
Luxury Ship: Crystal Symphony (2016)
Luxury Ship: Crystal Serenity (2012); Crystal Symphony (2012 & 2013)
Luxury Ship Restaurant Design: Crystal Symphony, Trident Grill and Living Wall (2013)
Mid-Size Cruise Ship: Crystal Serenity (2016) Silver Magellan Award – Mid-Size Cruise Ship: Crystal Symphony (2016)
Mid-Size Cruise Ship: Crystal Symphony and Crystal Serenity (2012 & 2014)
River Cruise Ship: Rhine Class – Overall River Cruise Ship (2019)
River Cruise Ship: Crystal Mozart (2016 and 2018)
River Cruising: Crystal River Cruises (2018)
Small Cruise Ship: Crystal Esprit – Overall Small-sized ship (2019)
Suite Design: Crystal Symphony, Seabreeze Penthouses and Crystal Penthouses (2018)
Suite Design: Crystal Esprit, Owner’s Suite (2018)
Andrew Harper's Hideaway Report
Reader's Choice Award - Top Cruise Line: Crystal Cruises (2016)
Online Consumer
Bon Voyage Magazine / Cruiseline.com
Gold Award – Best Luxury Cruise Line (2014)
Gold Award – Best Service (2014)
Gold Award – Best Food (2014)
Silver Award – Best Refurbished Ship: Crystal Symphony (2014)
Bronze Award – Best Luxury Cabins (2014)
Cruise Critic
Cruise Critic Cruisers' Choice - Best Entertainment: Crystal Serenity (2013); Crystal Symphony (2012, 2014 & 2020)
Cruise Critic Editors' Pick - Best Luxury Cruise Line (2015, 2019)
Cruise Critic Editors' Pick - Best for Dining: Crystal River Cruises (2018 - 2019)
Cruise Critic Editors' Pick - Best for Luxury: Crystal River Cruises (2018 - 2019)
Cruise
Critic Editors' Pick - Best Service: Crystal River Cruises (2017 - 2019)
Cruise Critic Editors' Pick - Best Enrichment: Crystal Cruises (2018)
Cruise Critic Editors' Pick - Best Service (2017)
Cruise Critic Editors' Pick - Best for
Solo Travelers (2017)
Cruise Critic Editors' Pick - Best Ship Refurbishment: Crystal Symphony (2017)
Cruise Critic Editors' Pick - Best Dining (2017)
Cruise Critic Editors' Pick - Best New River Ship - Crystal Mozart (2016)
Cruise
Critic Editors' Pick - Best Luxury Cruise Line for Enrichment (2016)
Cruise Critic Editors' Pick - Best Itinerary (2010)
Cruise Critic Editors' Pick - Best Luxury Ship (2009)
Cruise Critic Editors' Pick - World's Best Service (2009)
Cruise Critic Cruisers' Choice - Top Small Ship Cruise Line in the U.S. & Canada - Crystal Cruises (2019)
Cruise Critic Cruisers' Choice - Best Service: Crystal Symphony (2014)
Cruise Critic Cruisers' Choice - Best for Fitness: Crystal
Symphony, Crystal Serenity (2014)
Cruise Critic Cruisers' Choice - Best Dining: Crystal Serenity (2013 & 2014); Crystal Symphony (2012)
Cruise Critic Cruisers' Choice - Best for Public Rooms: Crystal Symphony (2012 & 2013)
Cruise Critic Cruisers' Choice - Best for Embarkation: Crystal Symphony (2012)
Cruise Critic UK
Cruise Critic UK Editors' Pick - Best for Luxury: Crystal River Cruises (2019)
Cruise Critic UK Editors' Pick - Best Dining: Crystal River Cruises - (2019)
Cruise Critic UK Editors' Pick
- Best Service: Crystal River Cruises - (2019)
Cruise Critic UK Editors' Pick - Best Dining - (2017)
Cruise Critic UK Editors' Pick - Best Service - (2017)
Cruise Critic UK Editors' Pick - Best for Solo Travellers - (2017)
Cruise
Critic UK Editors' Pick - Best Ship Refurbishment - Crystal Symphony (2017)
Cruise Critic UK Editors' Pick - Best New River Ship - Crystal Bach (2017)
Cruise Critic UK Editors' Pick - Best New River Ship - Crystal Mozart (2016)
Cruise
Critic Cruisers' Choice - Best for Acquiring a New Skill (2010)
CruiseReport.com
Best Butler Service (2011)
Best Accommodations (2011)
SpaFinder.com
Best Spa on a Cruise Ship (2013)
Zagat
Favorite Mid-Sized Cruise Ships (2009)
Cruisetruth.com
The Best Entertainment at Sea (2017)
The Most Creative Itineraries at Sea - Crystal Yacht Expedition (2017)
The Best Specialty Dining at Sea (2017)
The Best 5-Star Onboard Lecture Program at Sea (2017)
Riverboatratings.com
The Best Inclusive River Boat Experience in Europe - Crystal Mozart (2017)
The Best Cuisine on Europe's Rivers - Crystal Mozart (2017)
ONLINE - TRAVEL INDUSTRY / TRADE
THE WAVE AWARDS
Best Luxury River Cruise Line - Crystal River Cruises (2021)
TRAVVY AWARDS
Best Cruise Line, Luxury – Crystal Cruises (Bronze: 2021; Gold: 2019 - 2020)
Best Cruise Ship, Luxury – Crystal Symphony (Bronze: 2021; Silver: 2019 - 2020)
Best Cruise Ship, Mid-size –
Crystal Symphony (Silver: 2020 - 2021)
Best Cruise Line, Asia - Crystal Cruises (Bronze: 2021)
Best Cruise Ship, Overall – Crystal Symphony (Bronze: 2021; Silver: 2020); Crystal Serenity (Silver: 2019)
Best River Cruise Line,
Europe - Crystal River Cruises (Silver: 2020)
Best Cruise Ship, Small – Crystal Esprit (Gold: 2020)
ASTA - American Association of Travel Agents
Luxury Cruise Line Partner (2017 & 2018)
LuxuryCruiseNews.com
Best Cruise to Splurge for a Suite (2014)
Luxury Travel Advisor
Best Cruise Line for Luxury Suite: Crystal Serenity-Penthouse Suite (2010 & 2011)
Luxury Travel Advisor (2008-2010)
Ocean & Cruise News
Best Cruise Value (2013)
TravelAllianceMedia Readers’ Choice (2007-2008, 2010, 2012)
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TRAVEL CONSORTIUMS
Virtuoso - Luxury Travel
Cruise Line of the Year (2018 & 2019)
Most Luxurious Guest Experience (2018 & 2019)
Peer-To-Peer Awards: Best Luxury Cruise Line (2014 & 2016)
Travel Leaders
North America Outstanding Luxury Award - Crystal Cruises
GUIDEBOOKS
Berlitz Complete Guide to Cruising and Cruise Ships
Four "Top Ten" River Ships: Crystal Debussy, Crystal Ravel, Crystal Mahler, Crystal Bach (2018/2019)
Four Stars Plus: Crystal Serenity & Crystal Symphony (2016)
Five Most Luxurious Suites: Crystal Penthouse on Crystal Serenity (2016)
Five Best Cruise Lines For Foodies:
Crystal Cruises (2016)
Four Stars Plus: Crystal Serenity & Crystal Symphony (2015)
Five Most Luxurious Suites: Crystal Penthouse on Crystal Serenity (2015)
Five Best Cruise Lines For Foodies: Crystal Cruises (2015)
Five
Stars: Crystal Serenity #1 & Crystal Symphony #2 (2011 & 2014)
Cruise Guide
Best Restaurant: Silk Road & The Sushi Bar (2013)
Stern’s Guide to the Cruise Vacation
Six+ Stars (1998–2015)
Fielding’s Guide to Luxury Cruises
World’s Best Cruise Ship: Crystal Serenity (2004 & 2005)
ORGANIZATIONS
American Airlines - American Way
The Platinum List Award - Crystal Cruises (2020)
Port of Vancouver
Blue Circle Award - Crystal Cruises (2019)
Green Award
Green Award Certification - Crystal Bach, Crystal Debussy, Crystal Mahler & Crystal Ravel (2020)
Data & Marketing Association
Travel and Leisure: Best Travel Campaign - Where Luxury Is Personal (Gold: 2019)
![DMA-Awards-Gold-winner[1]](/images/default-source/awards/dma-awards-gold-winner-1.tmb-thumb160.png?sfvrsn=765808a4_2 "DMA-Awards-Gold-winner-dec-11-2019")
Miami-Dade Beacon Council
Beacon Award – Hospitality & Tourism (2017)
Association of Retail Environments
Crystal Award for Individual Element – Wall Treatment (2012)
AAA Travel
AAA Four Diamond Awards – Best Service (2011)
Kreuzfahrt Kongress
Best Service (2013)
Port of San Francisco
Cruise Ship Environmental Award (2005 & 2011)
The Port of Stockholm
Environmental Buoy Diploma (2001, 2002 & 2008)
Women’s Choice Award
Women Certified Award (2013 & 2014)
*From Travel + Leisure Magazine, August 2017 ©Time Inc. Affluent Media Group. Travel + Leisure® and ‘World’s Best Awards’ are trademarks of Time Inc. Affluent Media Group and used under license. Travel + Leisure and Time Inc. Affluent Media Group not affiliated and do not endorse products or services of, Crystal Cruises, LLC.